Sr. Manager, Employee Relations & Compliance

Overview

Job Summary: The Senior Manager of Employee Relations is responsible for overseeing and managing the employee relations function within the organization. This role involves developing and implementing strategies to foster a positive work environment, ensuring compliance with labor laws, and addressing employee concerns and conflicts. The Senior Manager of Employee Relations will work closely with HR leadership, Operations leadership, and employees to promote a culture of fairness, respect, and collaboration.

Key Responsibilities:

1. Employee Relations Strategy:

• Develop and implement comprehensive employee relations strategies to enhance employee engagement and satisfaction.

• Create and maintain policies and procedures that promote a positive work environment and align with organizational goals.

1. Conflict Resolution:

• Address and resolve employee conflicts and grievances in a fair and timely manner.

• Conduct thorough investigations into employee complaints and recommend appropriate actions.

1. Compliance:

• Ensure compliance with federal, state, and local labor laws and regulations.

• Stay updated on changes in employment laws and advise management on necessary adjustments to policies and practices.

1. Employment Compliance:

• Develop and implement policies and procedures to ensure compliance with employment laws and regulations, responsible for all handbooks.

• Conduct regular audits to ensure adherence to compliance standards and identify areas for improvement.

• Provide guidance and training to managers and employees on compliance-related matters.

• Provide coaching and support to managers on handling employee relations issues.

1. Employee Engagement:

• Develop and implement initiatives to enhance employee engagement and retention.

• Conduct employee surveys and focus groups to gather feedback, analyze exit interviews, and identify areas for improvement.

1. Reporting and Analytics:

• Maintain accurate records of employee relations cases and generate reports to identify trends and areas for improvement.

• Use data and analytics to inform decision-making and measure the effectiveness of employee relations initiatives.

1. Collaboration:

• Work closely with HR leadership, legal counsel, and other departments to ensure a cohesive approach to employee relations.

• Serve as a trusted advisor to management on employee relations matters.

Qualifications:

• Education: Bachelor's degree in human resources, Business Administration, or a related field. Master's degree preferred.
• Experience: Minimum of 7-10 years of experience in employee relations or a related HR function, with at least 3 years in a managerial role.
• Skills:

• Strong knowledge of labor laws and regulations.

• Excellent interpersonal and communication skills.

• Proven ability to handle sensitive and confidential information with discretion.

• Strong problem-solving and conflict resolution skills.

• Ability to work independently and as part of a team.

• The role may involve handling stressful situations and managing multiple priorities.